Help & FAQ

How RugbyUnlocked works

Quick guides for clubs and players, plus how we calculate matching scores. Save this page for later.

Scout scoring

How scout scores and Diamond status work

Scout scores are not a direct measure of skill or a guarantee of ability. They represent our estimation of where a player sits on the amateur-to-professional pathway, designed as one factor alongside the player's complete profile to help clubs decide who to contact and pursue.

Amateur

Expected range is 1–5. A score of 3 places you solidly in the amateur pathway, while a 5 suggests you are approaching semi-pro level. A 6+ means you have exceeded expectations for your level and earn Diamond status.

Semi-pro

Most semi-pro players fall between 6–9. A 9 triggers Diamond status, while 10 is reserved for players already performing at an expected professional level.

Diamond status

Diamond players are those we believe stand out at their level. Scores are subjective to the reviewing scout and the information you provide — clear clips, match history, and context about your role all help reviewers place you accurately on the pathway.

Players

Finish onboarding? Start here.

Explore vacancies with filters preset to your positions, view clubs, manage your applications, and understand the matching score shown on every role.

Earn a scout score and Diamond status

Request a scout review

Request a scout review to get a 1–10 score from RugbyUnlocked scouts. High scores unlock “Diamond” status and influence your match boosts.

  • Use scout tokens from Billing > Add-ons to request a review.
  • Amateur scores normally sit between 1–5; a 6+ means you have exceeded expectations and become a Diamond.
  • Semi-pro scores typically range 6–9; a 9 earns Diamond status, while 10 is reserved for expected professional level players.
  • Scores are subjective to the scout and your available clips—more match history, clips, and context help lift your score.

Vacancies built for your position

Go to vacancies

Browse live vacancies with filters pre-set to your primary and secondary positions. Adjust location, stipend, competition level, relocation, and housing to tighten results.

  • Matching score shows how well each vacancy fits your preferences.
  • Saving a vacancy keeps it in your dashboard for quick access.
  • Switch filters any time to explore outside your defaults.

Clubs directory

Browse clubs

View verified club profiles to understand culture, benefits, and current needs before you apply.

  • See badges, location, level, and what they are “looking for”.
  • Open vacancies are linked directly from each club profile.

Manage applications

View applications

Track every application from open to offer inside your pipeline. Move faster by replying in-app.

  • Withdraw if the role no longer fits you.
  • Use inbox to reply directly to clubs—responses improve your standing.

Matching score explained

For each vacancy we score how closely you fit the club’s preferences. Position, level, relocation/housing, and stipend expectations all influence the percentage.

  • Higher scores mean a tighter fit; anything above 75% is a strong match.
  • Keep your profile complete and accurate—updates recalculate matches.
  • Clubs see the same score when you apply, so clarity helps you stand out.

Contact us

Send a support query

Share your question and we will respond by chat or email.

Prefer email? Reach us at drew@rugbyunlocked.com.